Doubletree By Hilton Grand Key Resort, Key West - Reviews, Room Options & Prices 2025

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About the Hotel

3990 S. Roosevelt Blvd, Key West, Florida, United States, 33040

DoubleTree by Hilton Grand Key Resort is a newly renovated full-service resort located just 5 kilometers from Key West International Airport. This tropical resort features extensive amenities and provides free shuttle service to both the airport and the historic Old Town area. Surrounded by tropical gardens, guests can enjoy a relaxing atmosphere with resort-style features including a zero-entry pool and various dining options.

Location

DoubleTree by Hilton Grand Key Resort is conveniently located near key attractions in Key West, including the Key West Tropical Forest and Botanical Garden and Mallory Square. With its complimentary shuttle service, guests have convenient access to the beach and downtown Key West. The property is also pet-friendly and offers both self-parking and complimentary WiFi for an enhanced guest experience.

Rooms

All guestrooms are equipped with premium bedding, laptop-compatible safes, and free WiFi. Some rooms come with private balconies or additional living space, catering to different guest preferences. Additionally, accessible rooms offer necessary amenities for guests with mobility needs, ensuring comfort for all visitors. Room options can accommodate up to four persons, making it suitable for both couples and families.

Eat & Drink

Guests can dine at Palm Haven Restaurant, which specializes in seafood and regional dishes, with options for indoor or outdoor seating. The on-site restaurant also provides room service for added convenience. The Gumbo Limbo Tiki Bar is available for poolside refreshments, serving drinks and light fare in a casual setting. Breakfast is offered as a buffet for guests looking to start their day with a hearty meal.

Leisure & Business

The resort features a large outdoor pool with a sun terrace and cabanas, offering a perfect place to relax and enjoy the Florida sun. A well-equipped fitness center is available for guests who want to maintain their exercise routines during their stay. For business travelers, the hotel provides conference facilities capable of hosting events for up to 300 attendees, complete with necessary equipment and catering services.

“The shuttle service made getting to downtown Key West a breeze!”view full review

View hotel on map

“Incredibly good experience, made lovely memories during my stay!” view full review

Check-in/Check-out

from 16:00-23:00

until 11 am

Amenities

Paid Private parking is possible on site.

Wireless internet is available in public areas for additional charge.

Other information

The hotel offers a full breakfast at the price of US$18.95 per person per day.

There are no extra beds provided in a room. There are no cots provided in a room.

Pets are allowed on request.

Year renovated:2007

Number of floors:4

Number of rooms:216

Former name

doubletree resort by hilton grand key - key west

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

King Room Bath Tub Hearing Accessible or Non-Smoking

Max:

2 persons

28 m²

Bed options:

1 King-size bed

Shower

Heating

room details

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King Room Non-Smoking

Max:

2 persons

28 m²

Bed options:

1 King-size bed

Shower

Heating

room details

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Deluxe Double Room Two Double Beds

Max:

4 persons

28 m²

Bed options:

1 King-size bed

Shower

Heating

room details

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Getting around

A guide to all available transportation options

City Centre

Key West 3.3 km

Airports

Key West International (EYW) 2.1 km

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Fantastic Restaurant Experience

“During my stay, I had multiple meals at the on-site restaurant and thoroughly enjoyed each one. The wait staff was attentive, and the breakfast buffet was really good, offering a great variety for just $15. The Pad Thai, although made with pasta, was an interesting twist that I appreciated!” view full review

Clean and Comfortable Rooms

“I was delighted with my room. It was spacious, clean, and equipped with comfortable beds that made for a restful night's sleep. They routinely refreshed my room every day, which is becoming rare in many hotels these days. It felt great to return to such a tidy and cozy space after a day out.” view full review

Beautiful Pool Area

“The pool area was my little oasis during my stay. It was warm and clean, with plenty of lounge chairs. I loved that I could order drinks from the pool, which added to the relaxing atmosphere. Watching the iguanas roaming around made the experience all the more unique.” view full review

Convenient Shuttle Service

“I found the shuttle service extremely helpful. It transported guests to and from various points of interest, including downtown and the airport. This allowed me to enjoy Key West without needing to deal with parking issues or renting a car, making my trip more enjoyable.” view full review

General

No smoking on site
Paid Wi-Fi in public areas
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Luggage storage
Allergy-free rooms
Lift
ATM/Cash machine
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Golf course

Services

Free airport shuttle
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Packed lunches

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Children's menu

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Outdoor swimming pool
Sun loungers
Live entertainment
Sun terrace
Leisure/ TV room

Room features

Air conditioning
Heating
Sitting area
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Room decor

Curtains

Location

3990 S. Roosevelt Blvd, Key West, Florida, United States, 33040

Map view

3990 S. Roosevelt Blvd, Key West, Florida, United States, 33040

City landmarks

Museum

Fort East Martello Museum

1.9 km

Beach

Smathers Beach

2.4 km

Island

Cow Key Channel

600 m

Botanical Garden

Key West Tropical Forest and Botanical Garden

1.6 km

Cow Key

1.0 km

6810 Front St

Collections Key West

1.8 km

Cozumel Park

1.0 km

3583 S Roosevelt Blvd

Monroe County Parks & Beaches

1.0 km

Marina

Stock Island Marina Village

3.6 km

5450 Macdonald Ave

FYT

1.7 km

Golf Course

Key West Golf Club

1.9 km

2756 N Roosevelt Blvd

Kelly's Aerial Arts & Fitness

2.2 km

Square

Mallory Square

5.7 km

Duval Street

5.1 km

Museum

The Ernest Hemingway Home and Museum

5.1 km

Island

Key Haven

2.8 km

Sigsbee Park

3.2 km

Trumbo Point

3.0 km

Park

Higgs Beach Dog Park

3.5 km

Nature reserve

The Key West Nature Preserve

3.1 km

Marina

Historic Charter Boat Row

3.3 km

cnr South & Whitehead Sts

Southernmost Point

5.0 km

Key West

3.4 km

Cemetery

Key West Cemetery

4.5 km

Nature reserve

Key West Butterfly and Nature Conservatory

4.9 km

1707 White St

Key West AIDS Memorial

3.7 km

Garden

West Martello Tower

3.8 km

Boca Chica Channel

3.5 km

Garden

Key West Garden Club

3.8 km

Nearby

Island

Thompson Island

550 m

Restaurants

La Trattoria Oceanside

1.4 km

3593 S Roosevelt Blvd

Last Call Beach Bar

1.8 km

Key West Airport

Reviews and Ratings

Feedback from previous guests about their experience.

82%

enjoyed the hotel and would happily stay again

8.2/10

Great

Rooms

6.6

Location

7.2

Service

7.8

Dining

7.4

4/5 based on 4052 reviews

#39 of 51 hotels in Key West based on Tripadvisor

Scarlett

United Kingdom, March 2025

6.8/10

Overall, I had a decent stay at Doubletree By Hilton Grand Key Resort, but there were notable issues. The staff was friendly and accommodating, and I loved the warm chocolate chip cookies upon check-in. However, I found the housekeeping inconsistent, and the dining options left much to be desired. Considering the price, I expected a bit more in terms of room quality and service.

Rooms

5.0

The room I stayed in was functional but felt dated, and my experience was marred by a damaged door latch that took 30 minutes to repair. Sounds from adjacent rooms were easily audible, which was a downside.

Service

6.0

The staff was fantastic and made the check-in process smooth. However, housekeeping was hit or miss, as they often tried to access my room when the do not disturb sign was displayed.

Location

5.0

While the location was somewhat secluded, I appreciated the free shuttle service that made getting to downtown Key West convenient. However, I did wish there were more dining options within walking distance.

Dining

5.0

The breakfast was a strange mix of buffet and restaurant options. While it had potential, I found the items often lacked freshness and weren't replenished regularly, which was disappointing. Good coffee, though!

Facilities

5.0

I liked the pool area for relaxation, though I didn't spend much time there. The hotel’s exterior and some amenities could certainly use a facelift, and it felt like some areas needed maintenance.

Emily

United Kingdom, March 2025

6.0/10

My stay at the Doubletree by Hilton Grand Key Resort was amazing, with notable highlights like the fantastic pool area and the convenience of the free shuttle service to downtown Key West. However, there were some drawbacks, including the cleanliness of the bathroom and slight noise issues from the air conditioning unit. Overall, the hospitality and comfort made up for these minor inconveniences.

Rooms

7.0

The room was spacious and comfortable, but the bathrooms could have been cleaner; I noticed some spots on the shower floor.

Service

9.0

The staff was predominantly friendly and accommodating, making me feel welcome throughout my stay, especially at the restaurant.

Location

8.0

While the resort is not in the bustling downtown area, the free shuttle ensured easy access to all the attractions in Key West.

Dining

9.0

Breakfast was excellent with a good variety, and the Prime Rib Buffet was a standout; I truly felt catered to during my meals.

Facilities

8.0

The pool area was beautiful, well-maintained, and there was a perfect bar to enjoy a drink; however, the shuttle service was a key convenience for exploring the area.

Andy

United Kingdom, March 2025

5.4/10

I had a pleasant stay at the Doubletree by Hilton Grand Key Resort in Key West. The hotel itself was beautifully maintained, and the pool area provided a great place to unwind. However, I did notice that some areas, like the carpets, seemed worn and in need of updates. Overall, I would definitely stay again, particularly for the friendly staff and convenient shuttle service.

Rooms

8.0

My room was comfortable and clean, with a nice view of the pool area. However, I noticed some furniture showing signs of wear. The hotel's overall cleanliness was a plus.

Service

9.0

The staff were consistently friendly and accommodating, going above and beyond to help with any requests. This made my stay much more enjoyable.

Location

8.0

The location was great for accessing downtown Key West. The shuttle service made it easy to explore, although it only ran every hour.

Dining

7.0

I enjoyed the breakfast options, which had a nice variety. However, the pricing for meals could be a bit high, especially for families.

Facilities

7.0

The pool area was a highlight, and the poolside bar was a nice touch for relaxation. Yet, the hot tub was not operational during my stay.

David

United Kingdom, March 2025

7.4/10

I had a mixed experience at Doubletree by Hilton Grand Key Resort. While the location offered easy access to downtown via a convenient shuttle service, the condition of the hotel left much to be desired. I did appreciate the cleanliness and the complimentary breakfast, but the dated rooms and service issues really dampened my stay.

Rooms

5.0

The room was clean but quite dated. I noticed some cracks on the balcony and water stains in the shower, which was disappointing. Additionally, the bed felt hard and the lighting was poor, making it less than comfortable for relaxation.

Service

5.0

While some staff were friendly, my overall experience with service was lacking. I felt ignored during my stay, especially when my complaints didn't warrant a personal follow-up. The front desk staff could have been more accommodating, as there were instances of rudeness that stood out.

Location

7.0

The location was decent for accessing Key West, and I liked that there was ample free parking. The shuttle service to downtown was really efficient, allowing me to spend more time enjoying the island rather than searching for a place to park.

Dining

8.0

Breakfast options were quite generous and included a variety of items that satisfied my morning cravings. I enjoyed the warm chocolate chip cookies given at check-in, which was a nice touch making me feel welcome.

Facilities

6.0

The pool area was a highlight, beautifully maintained with plenty of seating. However, I did notice some issues, like noise from neighboring rooms and outside disruptions that affected my overall comfort.

Tim

United Kingdom, January 2025

7.4/10

My stay at the Doubletree By Hilton Grand Key Resort was largely pleasant, thanks in part to the friendly staff and comfortable accommodations. I appreciated the spacious and clean room, which made my experience enjoyable. However, I did encounter some minor issues with noise and service interruptions during my stay. Overall, it was a good choice for our trip to Key West.

Rooms

8.0

The room was spacious, clean, and featured a fantastically comfortable bed that ensured a restful night. I did experience some noise from neighboring rooms, which was a slight downside.

Service

10.0

The staff were excellent, especially Angela, the front desk manager, who went above and beyond to ensure my needs were met. Every interaction felt personalized and welcoming, which made me feel valued as a guest.

Location

8.0

While the resort is a little farther from downtown Key West, the complimentary shuttle was convenient and made it easy to explore the area without any parking concerns.

Dining

8.0

I enjoyed a generous breakfast each morning that was both delicious and satisfying. However, the breakfast could have offered more flexibility for a la carte options.

Facilities

9.0

The pool area was well-maintained and equipped with a tiki bar, making it a nice place to relax. The resort offered plenty of amenities like room service and helpful shuttle options, enhancing the overall experience.